Discover what’s next for EBSCO Discovery Service and EBSCOhost. This session will walk you through the upcoming UI navigation update. We’ll also showcase EBSCO’s latest AI‑driven tools and Linked Data features, highlighting how they streamline discovery and empower users at every stage of the research process. Finally, we'll offer get a sneak peek at new features on the horizon.
This session will provide a practical overview of the reporting and analytics tools available to libraries using FOLIO. Presenters Pete Zeimet and Corrie Hutchinson will walk through current options—including the Reporting App, Lists App, Panorama, MetaDB, and API integrations—highlighting how each tool supports different data needs and workflows. The session will also offer a glimpse into the evolving roadmap for analytics within the FOLIO ecosystem, including upcoming enhancements and strategic directions. Whether you're just beginning to explore reporting or looking to optimize your current setup, this session will help clarify the landscape and spark ideas for what's possible.
How do we know if discovery experiences are improving for students and researchers? This session introduces EBSCO’s growing effort to measure and understand the evolving “state of the user” across our products. We’ll share how the UX Research team uses benchmarking studies, usability metrics, and behavioral data to capture where users succeed, where they struggle, and how those experiences vary across different settings. Instead of relying on one type of metric, we’re connecting data and insights from multiple sources to build a fuller picture of user success. Attendees will get a behind-the-scenes look at how these findings are starting to shape design decisions and measurement practices, with the broader goal of turning data into meaningful improvements across the EBSCO ecosystem.
